We hope these FAQs will address your queries.
If you have any further questions or require additional assistance, please don’t hesitate to reach out to our friendly customer support team. We are here to help make your shopping experience at Dem Sum Gear enjoyable and hassle-free.
We utilize high-quality direct-to-garment (DTG) printing for our apparel items, including shirts, hats, and towels. DTG printing ensures vibrant, long-lasting colors and precise detailing, resulting in a premium finished product.
Yes, you can. At Dem Sum Gear, we understand the desire for personalization.
We typically require 2-5 business days to process your order. Once processed, shipping times vary depending on your location.
Shipping rates vary depending on the weight, dimensions, and destination of your order. We strive to provide affordable shipping options for our customers.
We want you to be completely satisfied with your purchase. If you receive a defective or incorrect item, please contact our customer support team within 14 days of receiving your order. We will gladly arrange a replacement.